Privacy Policy
At ravarora.com, your privacy is of paramount importance. We are firmly committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines our practices regarding data processing and your rights under applicable law, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Introduction
We value your trust and are dedicated to maintaining the security and confidentiality of your personal data. This Privacy Policy sets out how we collect, process, and protect your personal information when you visit or interact with ravarora.com. Our practices are designed with a privacy-first approach and in compliance with relevant data protection laws.
2. Scope and Data Controller
This Policy applies to all users and visitors of our website, ravarora.com. For the purposes of applicable data protection legislation, ravarora.com acts as the Data Controller of your personal data.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
– Usage Data: Includes information such as your IP address, browser type, operating system, referral source, device identifiers, time spent on pages, and navigation paths. This data helps us understand how you use our website.
– Account Data: If you register or maintain an account on ravarora.com, we may collect your name, email address, physical address, and phone number.
– Profile Data: Includes your preferences, interests, purchase history, and behavior on the website.
– Communication Data: Includes any personal data you provide when contacting us, such as customer support requests, complaint submissions, and contact form entries.
– Technical Data: Includes data about your device (e.g., device model, screen resolution, operating system, browser versions) and certain system settings that assist in website functionality and security.
– Transaction Data: When you make purchases or subscribe to services, we collect payment-related data, transaction history, billing address, and delivery information.
– Preference Data: Includes your consents to receive marketing communications, your communication preferences, and areas of interest or engagement with specific content.
4. Legal Bases for Processing
We rely on the following lawful bases to process your personal data:
– Consent: We may process your personal data when you have clearly provided consent—for example, to receive newsletters or be tracked via cookies.
– Contractual Obligation: When processing is necessary for the execution of a contract with you, such as fulfilling an order or service request.
– Legitimate Interests: We may process your data to pursue our legitimate interests, such as improving the website, fraud prevention, and maintaining secure IT systems—provided such interests do not override your fundamental rights.
– Legal Compliance: We may process your data where it is required to comply with legal obligations.
5. Your Data Protection Rights
Depending on your jurisdiction, you may be entitled to the following rights under the GDPR and CCPA:
– Right of Access: Obtain confirmation about whether we process your data and access a copy of that data.
– Right of Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data under certain circumstances.
– Right to Restrict Processing: Request limitation on how we use your data.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to our processing of your data where the legal basis is our legitimate interest.
– Right to Withdraw Consent: Withdraw previously given consent at any time.
– Right Not to Be Discriminated Against: CCPA provides California residents the right not to face discrimination when exercising their data rights.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational measures to protect your personal data, including:
– Encryption of data in transit and at rest
– Access controls and authentication mechanisms
– Regular data backups and disaster recovery procedures
– Periodic staff training on data protection and secure handling
While no system is completely secure, we take reasonable and appropriate measures to protect your personal information against loss, misuse, or unauthorized access.
7. International Transfers
For users located in the European Economic Area (EEA) or other regions with data protection laws, your personal data may be transferred and stored outside of your home jurisdiction, including in countries that may not provide the same level of protection. In such cases, we use Standard Contractual Clauses and other lawful safeguards to ensure adequate protection of your data.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy—and in any case:
– Usage Data: Retained for up to 12 months
– Account & Profile Data: Retained while your account remains active and up to 3 years after inactivity
– Communication Data: Retained for 18 months from the date of last engagement
– Transaction Data: Retained for 7 years for financial and legal obligations
– Preference Data: Retained until consent is withdrawn or data becomes outdated
When no longer needed, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies on ravarora.com to enhance your user experience. These include:
– Essential Cookies: Necessary for website operation (e.g., login, navigation).
– Functional Cookies: Support enhanced functionality, such as remembering choices and settings.
– Analytics Cookies: Used to understand how users interact with the site and improve performance.
– Performance Cookies: Measure usability and the efficiency of web features.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, you have the right to control your cookie preferences. Upon your first visit to ravarora.com, you will be prompted to accept or decline non-essential cookies. You can update your preferences or withdraw consent at any time via your browser settings or a cookie preference center if implemented.
Do Not Track (DNT): While we endeavor to respect DNT signals, there is currently no universally accepted standard.
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If you believe that we may have inadvertently collected information from a child, please contact us immediately at [email protected], and we will take appropriate steps to delete such data promptly.
12. Updates to This Privacy Policy
We reserve the right to update or amend this Policy at any time in response to legal, technical, or business developments. Where significant changes are made, we will notify users via email or a prominent notice on ravarora.com.
We encourage you to review this Policy periodically to stay informed of how we are protecting your information.
13. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, or if you wish to exercise any of your privacy rights, please contact us at:
Email: [email protected]
We are committed to full compliance with data protection laws including the GDPR and CCPA, and to maintaining high standards for user privacy. We welcome your questions or concerns regarding your personal data.